1. In setting and communicating performance expectations and standards, HR must consider:

2. ۲. What is the most effective action to strengthen employee’s behavior?

3. An interviewer believes that older workers are more difficult to train and make more mistakes than younger workers. This form of performance appraisal error is

4. When conducting a performance review who should do most of the talking?

5. Adults learn best when the material to be taught is:

6. Once the data of training needs analysis has been gathered, the next step is to:

7. Which of the following should HR consider when defining the target audience for a training program?

8. One well-recognized advantage of on-the-job training is:

9. Which of the following is an advantage of conducting a pilot program?

10. A bank provides parts sales training for its sales associates. How can the bank BEST determine if the training has had an impact?

11. A training manager and a marketing manager differ on the content of a new training program for entry-level marketing assistants. What is the best way to resolve the disagreement?

۱۲ The most universal form of employee development is:

13. ________ gives the employee the opportunity to develop skills in a variety of changing jobs.

14. Career development programs that help employees reappraise their career paths and remain productive in work are the focus for employees in which stage of career development?

15. Which of the following best describes Talent Management?

16. What is the difference between replacement planning and succession planning?

17. Which of following is not true about strategic positions in an organization?